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Ten Steps Book

"Danette's book takes a pragmatic and practical approach to achieving the desired state of data quality within an organization. 

It is a 'must-read' for any organization starting out on the road to data quality."

- Susan Stewart Goubeaux, Director, Business Intelligence, FHLBanks Office of Finance

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Videos about The Ten Steps to Quality Data and Trusted Information™

Simply put, information and data quality is providing the correct set of accurate information, at the correct time and place, to the correct people. However, ensuring quality information is far from simple. Whether you are just starting a project or are already in production, it is not unusual to find that data quality issues prevent organizations from realizing the full benefit of their investments in new business processes and systems.

Danette McGilvray's method, Ten Steps to Quality Data and Trusted Information™ – is a practical approach to creating, improving, and managing the quality of information critical to running your business, satisfying customers, and achieving company goals. If you are working on real data quality-related projects that need real results, this is the approach for you.

Public or in-house courses are available to supplement the book, Executing Data Quality Projects:  Ten Steps to Quality Data and Trusted Information, and help you learn the concepts and practical steps to improve data quality.  The Ten Steps applies to all kinds of data and every type of organization – for-profit businesses of all sizes, education, government, healthcare, and nonprofit – because all depend on trusted information to succeed. 

Watch the videos below to understand several of the principles in The Ten Steps™ approach.