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Information Quality
Information quality problems are all around us:
What is Information Quality?
Simply put, it is having the right information, at the right time and place, to the right people to run your business.
Information is vital for any function: sales, marketing, procurement, manufacturing and planning, shipping, finance,
human resources, etc. All companies depend on information for:
Fundamental Principles
Treat information as an asset:
Manage information as a resource:
Our Mission
Information quality problems are all around us:
- A customer does not receive an order because of incorrect shipping information.
- Products are sold below cost due to wrong discount rates.
- A manufacturing line is stopped because parts were not ordered due to inaccurate inventory information.
- Many communities cannot run an election with results that people trust.
- Financial reform has created new legislation such as Sarbanes-Oxley.
What is Information Quality?
Simply put, it is having the right information, at the right time and place, to the right people to run your business.
Information is vital for any function: sales, marketing, procurement, manufacturing and planning, shipping, finance,
human resources, etc. All companies depend on information for:
- Management decision support
- Completing transactions
- Operations
- Supply chain management
- Customer satisfaction
Fundamental Principles
Treat information as an asset:
- As an asset, information has value in the same way the facilities of an enterprise have value.
- Quantify the value of the information to make informed decisions about investing in information quality.
- Understand and manage the risk associated with information.
- Maximize the value of the information asset.
- The value of information can be quantitatively measured based on the degree to which it supports the business
processes and business objectives.
Manage information as a resource:
- Information is a resource and is essential to performing business processes and achieving business objectives.
- Apply proven management principles that have been applied to financial, inventory, facilities, and human
resources. - Information is a product of any company’s business processes, just as the products a company sells are
products of its manufacturing processes.
Our Mission
- To help companies improve customer satisfaction, increase revenue, and decrease costs by managing
information as both a resource (a source of help) and an asset (a source drawn on by a company for making
profit). - To promote and integrate the deliberate and intentional management of information and data into all aspects of
business. - To leverage innovation and best practices from other industries, functions, and disciplines and apply them
effectively to information quality and value.
| Information Quality |
| Danette McGilvray danette@gfalls.com Phone: 510-501-8234 |
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